PRIVACY BELEID

So Knots processes your personal data because you use our services and/or because you provide it to us yourself. Below you will find an overview of the personal data that we process:

- First and last name

- Address data

- Phone number

- E-mail address

- Other personal data that you actively provide, for example by 

creating a profile on this website,

in correspondence and by telephone - details of your activities on our website

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For what purpose and on what basis do we process personal data

So Knots processes your personal data for the following purposes:

- Handling your payment

- Sending our newsletter

- To be able to call or e-mail you if this is necessary to be able to carry out our services

- To inform you about changes to our products, services and delivery times.

- Offer you the option to create an account

- To deliver goods and services to you

- So Knots analyzes your behavior on the website in order to improve the website

and tailor the range of products and services to your preferences.

- So Knots also processes personal data if we are legally obliged to do so, such as data that we need for our tax return.

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How long we keep personal data

So Knots does not store your personal data for longer than is strictly necessary to realize the purposes for which your data is collected.

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Sharing personal data with third parties

So Knots only provides to third parties and only if this is necessary for the execution of our agreement with you or to comply with a legal obligation.

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Cookies, or similar techniques, that we use

So Knots uses functional, analytical and tracking cookies.

A cookie is a small text file that is stored in the browser of your computer, tablet or smartphone when you first visit this website. So Knots uses cookies with a purely technical functionality. These ensure that the website works properly and that, for example, your preferred settings are remembered. These cookies are also used to make the website work properly and to be able to optimize it. In addition, we place cookies that keep track of your surfing behavior so that we can offer customized content and advertisements. On your first visit to our website, we already informed you about these cookies and asked for permission to place them. You can opt out of cookies by setting your internet browser so that it no longer stores cookies.

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View, modify or delete data

You have the right to view, correct or delete your personal data. In addition, you have the right to withdraw your consent to the data processing or to object to the processing of your personal data by So Knots and you have the right to data portability. This means that you can submit a request to us to send the personal data we have about you in a computer file to you or another organization mentioned by you. You can send a request for access, correction, deletion, data transfer of your personal data or request for withdrawal of your consent or objection to the processing of your personal data to info@soknots.com. To ensure that the request for access has been made by you, we ask you to send a copy of your proof of identity with the request. Make your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and Citizen Service Number (BSN) black in this copy. This is to protect your privacy. We will respond to your request as soon as possible, but within four weeks. So Knots would also like to point out that you have the option to file a complaint with the national supervisory authority, the Dutch Data Protection Authority. You can do this via the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons

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How we protect personal data

So Knots takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. If you have the impression that your data is not properly secured or there are indications of misuse, please contact info@soknots.com